Privacy Policy

At Bonanza Touch, we value your privacy and are dedicated to safeguarding your personal information. This privacy policy outlines how we collect, use, and process your personal data when you visit our website (https://www.bonanzatouch.com/) or use our mobile application (collectively referred to as the “Website”) and access our Services. By using our Website and Services, you agree to the terms outlined in this policy.

Ownership and Responsibility

The Website is owned and operated by Auriga Connect Private Limited (referred to as “Company,” “we,” “our,” or “us”). If you have any inquiries regarding your privacy on our website, please reach out to us at info@Bonanzatouch.com. This policy should be read in conjunction with our Terms of Use.

Information Collection

We only request personal information that is necessary to provide you with the requested Service. Additionally, we may collect certain information automatically, as detailed below:

Categories of Personal Information:

• Identification information, such as your full name, date of birth, age, and gender.
• Contact information, including your email address and telephone number(s).
• Correspondence or information provided by you or within your account, such as messages to our support team.
• Information about your interactions, including your preferences, call timings, durations, and peers you connect with. Please note that we do not record your calls.
• Payment information, which is exclusively managed by our payment service provider. We do not retain this information.
• Additional information relevant to your use of our Website and Services, such as your marketing preferences, survey responses, and feedback, if any.

Information Collection from the Website

To enhance your user experience and streamline your interactions with us, we employ cookies and similar technologies. When you visit our website, we may collect the following information:

• Pages you access, view, and links you follow.
• Your IP address and general location.
• Details of your devices used to access our Website, including URL and time stamps.
• Any passwords you utilize.

Age Restriction

To use our website and services, you must be at least 18 years old. We do not knowingly collect personal data relating to children, and individuals under 18 years of age may not use our Services.

Unsubscribing and Marketing Preferences

You have the option to unsubscribe from our Services, correspondence trails, and marketing campaigns at any time in accordance with our policies. You can also contact us directly at [insert e-mail address] to manage your preferences.

Use of Personal Information

We take your privacy seriously and have identified and enumerated specific use cases of the collected identifiers as follows:

• Creating your account and allowing you to use our Website as a registered user.
• Facilitating communication with other users.
• Providing our Services, including responding to your queries, complaints, and concerns, as well as facilitating transactions.
• Complying with legal obligations necessary for providing our Services.
• Meeting any compliance requirements mandated by law enforcement agencies or governmental authorities.
• Conducting surveys and feedback conversations.

Sharing Your Information with Third Parties

In certain circumstances, we may share your data with selected third parties. Examples include:

• Web development companies responsible for maintaining our Website. They will only access your data to address any issues.
• Payment service providers who process payments on our behalf. Please note that our payment provider collects and processes your payment details, and we do not store or have access to your full credit or debit card information.
• Contact management systems used for sending emails, instant messages, social media messages, and SMS messages.

There may be exceptional circumstances in which we disclose your information to third parties, such as when we believe it is:

• Required by law or to comply with judicial or regulatory proceedings.
• Necessary to protect the safety of our employees