@2023 – All rights reserved | Designed by Bonanza Care
Bonanza Touch enables you to communicate with others who have firsthand experience with the same issue as you and learn from their knowledge. These are referred to as “Peers.”
You can have a one-on-one conversation with a Peer on Bonanza Touch. So you can go to the website’s 1-on-1 conversation section, find a relevant Peer, and book a conversation with them through the website. All conversations are primarily carried out via video on the internet (but audio is also allowed if requested).
You can also look through one of our many topic-based groups. Every group is led by an expert and lasts 4 or 8 sessions. They are done in small groups of 4-6 people to allow for more in-depth and richer discussion.
By definition, your ‘Peer’ is anyone who has firsthand experience with the same issue as you. SoulUp is a large community of people who have gone through various emotional challenges in their lives, such as relationships, career changes, difficult life decisions, health, and so on.
Your Peer is anyone in the community who has travelled a similar path to you.
For 1-on-1 conversations, there is currently only a small booking fee. Bonanza Touch 1-on-1 conversations are backed by a growing community of people who believe in the power of human connection.
The cost of Group Conversations is determined by the number of sessions. The expert therapist/counselor who facilitates these sessions receives the majority of this fee.
Your Peer is anyone in the community who has travelled a similar path to you.
You can discuss anything that’s bothering you like relationships, health issues, parenting, work, family issues, etc., but you need to stick to the topic mentioned in your booking form.
Talking to a Peer who has gone through the same challenge as you can be useful in multiple ways. It offers a non-judgmental and constructive space where you can express, share notes, hear different perspectives and brainstorm approaches with them.
Once you book a conversation, you will receive a confirmation email from us, along with an email invite containing the link to join the conversation at the specified time. Your contact information will not be shared with the Peer.
1-on-1 Conversations are 45 minutes long and take place on video. You can speak about whatever is on your mind, as long as you stick to the topic mentioned in your booking form. The conversation follows an organic structure, and no prior preparation is needed.
Peers are not professional therapists or counsellors. However, they have gone through a similar experience as you and have the expertise and understanding to offer helpful insights. All Peers on Bonanza Touch are carefully curated and undergo periodic trainings to have Peer conversations more effectively.
You can select a Peer who has been in the same boat as you to have a conversation that aligns with your specific topic of interest. You can search for specific topics on the website or select from the relevant Peers under each category. Ensure you check their age and language before booking a slot.
If you’re unable to attend a conversation, please inform us in advance to respect the Peer’s time. If you cancel or reschedule the slot six hours before the conversation, the fee will be reimbursed or accommodated as applicable. Within six hours of the slot, the booking fee is not reimbursed.
You will receive a feedback form via email to share your experience. You can book another slot with the same or a different Peer for the same or unrelated topic.
All conversations and interactions with Peers are private and mutually confidential. No contact information of either party is shared before or after the conversation.
Currently, all conversations on Bonanza Touch take place online.
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Kindly be aware that Bonanza Touch does not function as a crisis/suicide helpline. If you are experiencing thoughts of self-harm or suicide, we urge you to reach out to a dedicated suicide helpline without delay.
@2023 – All rights reserved | Designed by Bonanza Care